Welcome to Bali Kahyangan Tour! We’re excited to be a part of your Bali adventure. Before you begin your journey with us, please take a moment to review our Terms & Conditions, which outline the terms of service for our tours.
1. Booking and Payment
1.1 Booking Confirmation:
- Upon booking a tour with Bali Kahyangan Tour, you agree to provide accurate and complete information, including the number of participants, contact details, and any special requests or requirements.
- Booking confirmation is subject to availability and will be confirmed via email or other agreed-upon communication channels.
- A deposit or full payment may be required at the time of booking to secure your reservation. The remaining balance must be settled before the tour departure date, as outlined in your booking confirmation.
1.2 Payment Methods:
- We accept payment via various methods, including credit/debit cards, bank transfers, and online payment platforms. Details regarding accepted payment methods will be provided during the booking process.
- Please ensure that payments are made in the designated currency and are inclusive of any applicable taxes, fees, or surcharges.
1.3 Cancellation and Refunds:
- Cancellations made by the traveler must be communicated to Bali Kahyangan Tour in writing or through the designated cancellation channels.
- Cancellation fees may apply, and the amount of refund, if any, will be determined based on the cancellation policy outlined in your booking confirmation.
- Bali Kahyangan Tour reserves the right to cancel or modify tours due to unforeseen circumstances, including but not limited to inclement weather, natural disasters, or insufficient participation. In such cases, alternative arrangements or a full refund will be offered to affected travelers.
2. Tour Participation
2.1 Participant Responsibility:
- Participants are responsible for ensuring that they meet the health, fitness, and visa requirements for the tour.
- Participants are expected to comply with all local laws, regulations, and customs throughout the duration of the tour.
- Participants are encouraged to purchase travel insurance to cover any unforeseen circumstances or emergencies during the tour.
2.2 Tour Itinerary:
- Tour itineraries provided by Bali Kahyangan Tour are subject to change based on factors such as weather conditions, road closures, or other unforeseen events.
- While we strive to adhere to the proposed itinerary, flexibility may be required to ensure the safety and enjoyment of all participants.
2.3 Tour Conduct:
- Participants are expected to conduct themselves in a respectful and considerate manner towards fellow travelers, tour guides, and local communities.
- Any behavior deemed inappropriate, disruptive, or harmful to others may result in immediate termination of the tour without refund.
3. Liability and Indemnity
3.1 Limitation of Liability:
- Bali Kahyangan Tour shall not be liable for any loss, injury, damage, or expense incurred by participants during the tour, except where such liability cannot be excluded by law.
- Participants acknowledge and accept the inherent risks associated with travel, including but not limited to accidents, illness, or loss of personal belongings.
3.2 Indemnity:
- Participants agree to indemnify and hold harmless Bali Kahyangan Tour, its employees, agents, and affiliates from any claims, damages, or liabilities arising out of their participation in the tour.
4. General Provisions
4.1 Amendment:
- Bali Kahyangan Tour reserves the right to amend or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
4.2 Governing Law:
- These Terms & Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Indonesia.
By booking a tour with Bali Kahyangan Tour, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We look forward to creating unforgettable memories with you in Bali!
